ITIL V3 Planning, Protection & Optimization

Course number HF430S
Length 5 days
Credits Toward ITIL Expert 4
Special notes
This course is currently moving through the APMG qualification process, which is outside of the control of HP Education and other training providers. Although HP Education anticipates the information in this description will reflect what APMG will eventually approve, it is subject to change. If you register for this course, please be assured that HP Education will be managing this course’s schedule in a normal way.
Course overview
This course provides in-depth coverage of the ITIL V3 areas of Capacity Management, Availability Management, IT Service Continuity Management, Information Security, Management, and Demand Management.
Prerequisites
Audience
Managers, operational staff, and others requiring deep knowledge of or involved in Capacity Management, Availability Management, IT Service Continuity Management, Information Security, Management, and Demand Management.
Course objectives
  • Capacity Management
  • Availability Management
  • IT Service Continuity Management
  • Information Security Management
  • Demand Management
Next steps
  • Other ITIL V3 Capability and Life Cycle courses.

HF430S a.00

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