|Manager Bridge Overview (HF 436s)|
|This 4-day course + 0.5 day exam provides a management-level update on ITIL V3. It covers those things that are new at ITIL V3 and those things that have significantly changed since ITIL V2. It will prepare students for the ITIL V2 Managers to ITIL V3 Expert examination –and successful candidates will be awarded the new ITIL V3 Expert.
Upon successful completion of this course participants will be able to:
Candidates must already hold the Manager Certificate in IT Service Management